Get Compensation for Your Defective Vehicle

Massachusetts Lemon Law – Know Your Rights

Vehicles Covered Under Massachusetts Lemon Law

Massachusetts’ Lemon Law protects consumers by ensuring they get a refund or replacement for defective new or used vehicles.

New Cars

motorcycles, vans, and trucks bought or leased in Massachusetts from licensed dealers for personal or family use.

Used Vehicles

Used vehicles under 125,000 miles sold in Massachusetts for at least $700.

🚨Not Covered

  • Vehicles Used Primarily for Business Purposes
  • Motor Homes and Off-Road Vehicles

If Your Car is Defective , You Have Rights.

“Lemon Law protects owners and lessees of vehicles with persistent defects.” –– Joseph Novel, Esq.

Joseph Novel, Esq.

founding attorney

Learn how Massachusetts's Lemon Law protects you.

Who Is Covered?

⚠️ What Vehicle Defects Qualify?

To qualify under Massachusetts’s Lemon Law, your vehicle must have a defect or condition that:
  • Substantially Impairs Use, Value, or Safety

    A defect or condition that significantly affects the vehicle's operation, market value, or safety.​

Examples of Defects:
  • Engine Problems

    Stalling, misfires, loss of power.

  • Brake Malfunctions

    Inconsistent braking, total brake failure.

  • Electrical Issues

    Power steering loss, infotainment system failures.

  • Transmission Defects

    Jerky shifting, slipping gears.

  • Overheating Problems

    Persistent cooling system failures.

⏳ How Long Do I Have to File a Claim?

  • 1 Year or 15,000 Miles

    Whichever occurs first, starting from the date of original delivery.

  • Issues after warranty expires?

    Call us now! You may still qualify.

🔨 What Is the Manufacturer’s Duty to Repair?

  • Attempt Repairs: The manufacturer or its authorized dealer must repair the defect after being notified by the consumer. ​
  • Reasonable Number of Attempts: This is presumed if, within the express warranty term or within 1 year or 15,000 miles (whichever occurs first):​
    • The same defect has been subject to repair 3 or more times without success.​
    • The vehicle is out of service for repair for a cumulative total of 15 or more business days due to defects. ​

What Happens If They Can’t Fix It?

Refund

Full refund, incl. taxes, fees, & remaining loan balance.

Replacement

You’ll receive a new car of equal value.