Get Compensation for Your Defective Vehicle

North Carolina Lemon Law – Know Your Rights

Vehicles Covered Under North Carolina Lemon Law

North Carolina’s Lemon Law  protects consumers who purchase defective.

New Vehicles

Passenger cars, pickup trucks, motorcycles, and most vans purchased in North Carolina.

🚨Not Covered

  • Used Vehicles
  • Vehicles Over 10,000 lbs

If Your Car is Defective , You Have Rights.

“Lemon Law protects owners and lessees of vehicles with persistent defects.” –– Joseph Novel, Esq.

Joseph Novel, Esq.

founding attorney

Learn how North Carolina's Lemon Law protects you.

Who Is Covered?

⚠️ What Vehicle Defects Qualify?

To qualify under North Carolina’s Lemon Law, your vehicle must have a nonconformity that:
  • Substantially Impairs Use, Value, or Safety

    A defect or condition that significantly affects the vehicle's operation, market value, or safety.​

Examples of Defects:
  • Engine Problems

    Stalling, misfires, loss of power.

  • Brake Malfunctions

    Inconsistent braking, total brake failure.

  • Electrical Issues

    Power steering loss, infotainment system failures.

  • Transmission Defects

    Jerky shifting, slipping gears.

  • Overheating Problems

    Persistent cooling system failures.

⏳ How Long Do I Have to File a Claim?

  • 2 Years from Delivery or 24,000 Miles

    Whichever occurs first, starting from the date of original delivery.

  • Issues after warranty expires?

    Call us now! You may still qualify.

🔨 What Is the Manufacturer’s Duty to Repair?

  • Attempt Repairs: The manufacturer or dealer must repair the defect after being notified by the consumer and within the warranty or 2 years, whichever is sooner.
  • Reasonable Number of Repair Attempts: This is presumed if, within the warranty term or two years from the original delivery date:​
    • The same nonconformity has been subject to repair four or more times without success.​
    • The vehicle is out of service by reason of repair of the nonconformity by the manufacturer or its agent for a cumulative total of 20 or more business days during a 12-month period of the warranty.

What Happens If They Can’t Fix It?

Refund

Full refund, incl. taxes, fees, & remaining loan balance.

Replacement

You’ll receive a new car of equal value.